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The Unstoppable Fitness Business

Yesterday I did an hour long webinar with my Fitness Business coaching clients (The Accelerator Program, which at the moment is closed).

It’s a monthly thing we do along with coaching calls and action steps.

Then in March we’re all going to meet up here for long weekend of live in-person masterminding, networking, and general tomfoolery.Dollars funnel

The thing I taught them yesterday on the webinar was that they (you included) do not have a fitness marketing or traffic getting problem. Right now, you have enough people in your business where you can give yourself a 30% income boost in the next 30 days.

Here’s how…

You can do this by improving your sales conversion rate by 10%

Then you can raise your rates (on new clients only) by 10%

And finally, you can keep your clients on board 10% longer or sell them 10% more in other value added services that they need.

Anyhow, I went on to show the folks in the Accelerator coaching program specifically how they can make these ten percent changes in these three areas and instantly make 30% more money each month.

I wrapped up the webinar by giving them a done-for-you email promotion which I crafted that they’ll use to send out to their email list and post on their Facebook wall and fan page.

That promo alone will give them a few extra clients next week.

This one thing that I just shared with you is only 1/5th of the formula for creating a massively profitable fitness business.

Here’s the whole thing…

1) Find a traffic source

This doesn’t have to be complicated. Do what’s factory installed for you.

For my friend and coaching client Josh Carter, it’s Facebook traffic. For Fit Body Boot Camp owner Stephanie Flynn client client referrals and local networking.

And for my 7 figure earning coaching client Samantha Taylor it’s through TV commercials in her local market.

2) Give away a lead magnet

In almost all cases the best lead magnets are free fat loss ebooks or reports. Or a short workout video or even an ebook of twenty recipes. Something of high received value works best.

In a nut shell you’re separating the PROSPECTS from the SUSPECTS by offering a free report, ebook, or video in exchange for contact info like their email address.

3) Make a low barrier offer

A LBO is a sub $100 and sub 30 day offer. For example the 14 Day Fat Furnace for $67 is a low barrier offer that we can extend to the prospects on your email list (that you got through your lead magnet) and convert those prospects into LBO clients.

It’s only 14 days… so the risk is low. And it’s only $67 which is way lower than buying a big block of sessions or committing to several months or training without ever trying it out.

See, the huge mistake most personal trainers make is to only have “flag ship” offers such as your main programs whether they’re blocks of sessions or several months of training. And if that’s the first thing you’re trying to sell to a new prospects, you’re going to have a tough time making the sale.

Fact is, you can’t sell big training programs until the person knows, likes, and trusts you.

And the best way to do that in our industry is to make them low barrier offers and give them an option to try out a smaller, less expensive program first.

4) Offer the flagship Continue reading

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4 Ways to “Entertrain” Your Clients & Build Culture

Hey gang, it’s Bri “the high energy guy” Kalakay, and today I want you to step out of the boot camp world with me for a second…

We are going to go to a concert together. Not just any concert though… We are going to a concert that will rock your world and make any other concert feel worthless in comparison.

Who is this artist that we are going to see? Well… He is talented, successful and can deliver an experience that will leave you feeling like he just left you on another planet.

In less than six years, he went from being a gear head sitting in front of his computer in an apartment to selling out shows in the biggest venues in the world. His music is as loud as his personality and he has branded himself like “Nike” in the music world.

I am talking about one of the most talented electronic dance artists in the world and my personal favorite…

deadmouse

DEADMAU5 (pronounced Dead Mouse)

How does this musical icon relate to your business? Out of all of his amazing talents, there is one thing that separates him from all of the other artists out there. When you go to one of his concerts HE PUTS ON A SHOW!

I’m not talking about a few lights and a little music, I’m talking about a light show that makes you feel like you are inside a video game and music that you feel rattling the deepest part of your chest.

The only place you can get this life changing experience is at his shows. That’s why he keeps selling out around the world and has to do two or three days of concerts at one location.

Talk about owning the market right?He creates a show that you can only find at one place…HIS CONCERTS.

Because of this experience he can charge a little more for tickets and people are more than willing to pay the price to attend. There are no objections. Anything this guy puts together turns to gold.

This is EXACTLY what you should be doing with your business. You should be putting on a show that brings people back on a constant basis, creates loyalty and inspires people follow you.

People should be willing to even pay a little more to be a part of it. Then, you can own the market. You will be “the only loaf of bread on the shelf”, just like Deadmau5.

The question becomes what are some things you can do to “put on a show” for your clients on a daily basis? Obviously you can’t rent out Deadmau5’s stage setup and pay him to play at your gym every night, so how can you replicate that experience?concert

1. Hire a Deejay for a day of sessions.

I know, this sounds crazy. Trust me it is one of the best things I have done EVER in one of my boot camp sessions.

People work harder, the energy goes through the roof and it breaks up the monotony of your facility. Who wouldn’t want to work out to “live mixed” workout music? People will feel entertained all night!

The one thing I recommend when hiring a Deejay is make sure he knows what type of music you want played and how to mix it in “real time”, meaning he is not just sitting there and pressing play on his Mac Book.

You may even be able to give the deejay a couple weeks of sessions to barter with, this way you don’t have to spend money up front.

2. Once a week make a healthy snack for post workout

This one always wins people over. Like I have always been taught, there are three ways to win people over: Money, Sex, and Food. We can legally help with two of those and that’s why food works so well.

You can do something simple like buying a fruit or veggie tray, or you could even bake up some high protein cookies or protein bars. Get creative. While this isn’t necessarily an entertainment technique, it will help deliver an experience that they can’t find at other gyms or training facilities.

3. You and your staff need to be “performing” at all times.

Just like Deadmau5 does when he is standing behind his 12-foot tall cube, you and your staff need to be jumping up and down, slapping high fives, laughing and having a good time. I know this sounds obvious, but ask yourself RIGHT NOW, are you REALLY doing it? Could you bump up the level of performance in your sessions?

Remember, you and your staff are responsible not only for training these people, but entertaining them as well. No one wants to train in a boring facility. Make sure you are putting on a performance for these people. If it doesn’t feel like a performance, make it feel that way! Continue reading

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Email Fitness Marketing System

So there I was this weekend, on stage and speaking Dr. Peter Osborne’s Functional Medicine Summit, where he brought together a bunch of non traditional doctors to teach them how he runs his 7 figure earning functional medicine practice.

Dr. Osborne has been a long time coaching client of mine and so I really wanted to give his attendees some of the best I had.
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I figured it would help them most if I showed them how to create “income getting systems” since their business operates a lot like ours do - meaning they get into the functional medicine to help people, but at some point realize that they’ve got to learn and understand the marketing and sales systems of their business if they wish to stay in business.

So I started off with teaching them the secret to maximizing your income is to create systems for each thing in your business that’s responsible for making you money.

For example…

Lead generation systems

Sales and closing systems

Referral generation systems

Up-sell and cross sell systems

Client retention systems

Client reactivation systems

I’m big on creating systems for the things that get you clients and money first.

Because once you have the clients and money coming in you’re practically forced to create systems for operations and procedures. But far too often fitness pros focus on the wrong things first.

Always….ALWAYS build your client getting, client keeping, and money making systems first…

…that will take off a LOT of the pressure and stress off of you when you’re trying to build your fitness business, know what I’m saying?

And so one “marketing system” that you can create and use every four to six weeks is an email promotion, like the one I crafted for you below).

If you have an email list of prospects… even if it’s a small list you can send this email out and get clients with it this week.

In fact, you can even post it on your Facebook wall and business fan page. Continue reading

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How to Make More Money and Pay Less Taxes

I’m a big fan of making money… but I’m a bigger fan of saving my money and multiplying my money.

A few years ago I was introduced to Garrett Gunderson through a mutual friend (Joe Polish)… and after reading his book Killing Sacred Cows I not only worked with him myself, I also invited him to speak at Fitness Business Summit and at the Fit Body Boot Camp World Conference.

Both times Garrett was a crowd favorite and the information he shared has helped hundreds of FBBC owners and Fitness Business Summit attendees save more money, pay less taxes, and create better wealth for themselves.

Check out this video where Garrett shared many of his secrets at the recent Fit Body Boot Camp World Conference.

Check out Curriculum for Wealth here - Garrett’s self guided program to mastering your personal finances (my favorite program).

Posted in Fitness Business Coaching, Fitness Business Systems | 1 Comment
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Fitness Industry Survey Results, Trends, and Predictions 2014

This is going to be yet another amazing year for our industry. With the economy improving and discretionary spending money per average household on the rise, all signs point to the start of a “boom” in the fitness industry.

Watch the fitness industry survey results and industry predictions for 2014. Pretty eye opening stuff…

The industry survey reached over 100,000 fitness professionals through Facebook, My Fan page and through my email subscriber list which gives us a good cross section of the industry and the entrepreneurial minded fitness professionals in it.

Here are the three questions from the survey and the results:

1. What is your primary source of business? (57% said Group Training and Fitness Boot Camps while 43% said One on One training.)

2. What is your gross total income generated in 2013? One on One personal training business owners averaged $66,768.29 gross income while Group and Boot Camps business owners averaged $238,376,84

3. What can I teach you more of in 2014?

1.) Online fitness marketing and client attraction

2.) Fitness Information product creation and marketing (all time high)

3.) Offline fitness marketing and client attraction

4.) Personal training sales and closing skills

In past years, the top two answers to question #3 have always been online fitness marketing and offline fitness marketing. Often times those two would flip flop around. HOWEVER, this year, for 2014 the #1 thing you asked to learn is still online marketing to get more clients… BUT the #2 choice was “how to create fitness information products and sell them on the internet.”

Our industry continues to evolve, grow, and mature

Top Fitness Industry Trends and Predictions for 2014

1.) The rise of eating clean… very clean. Finally, folks are seeing that diet is the biggest determining factor of their success in fitness and fat loss. And with that we’re seeing the mainstream acceptance of diets that were once considered “athletes only”. Gluten free, Paleo, processed free, grain free, sugar free diet have become mainstream.

Just look at the best selling diet, nutrition, and recipe books on Amazon, Clickbank and your local book stores. This is great news for us as fitness professionals because what we preach is no longer the obscure, rather it’s becoming the accepted norm amongst those who workout.

2.) Hard workouts are here to stay. Love them or hate them CrossFit and P90X proved it and the public wants it. In fact I see it first hand throughout Fit Body Boot Camp locations worldwide where we train “average” people who want to lose fat, get fit, and gain energy like athletes using unconventional equipment like ropes, straps, pull up bars, sliders, sand bags, dumbbells, and plyo boxes….
keep-it-fresh

…at least it’s unconventional equipment to them, the clients, who are used to seeing big bulky machines, bench presses, squat racks, pulley systems, and smith machines in commercial “box gyms”. We train them hard, but safe and they love the fact that they’re training like athletes. After all, they’re in the game of life!

3) Change, challenge, and keep it fresh. Make every workout unique like a snowflake. Seriously, if you think that your clients are okay with doing the same things over and over again, you’re wrong. Sure you and I may be fine with running though the same two or three workouts over and over again. It’s what we like, it’s what we enjoy, and we’re okay with that.

But our clients want change and they want it often. You know why? Because they don’t like to workout like you and I do. Like it or not it’s our job to keep their attention, keep them coming back, and keep them getting results. I travel the world dozens of times each year and I cringe when I walk into a big box gym to catch a workout and see the trainers there running their clients through the same old tired routine.

Sadly many trainers who own their own businesses do the same. They get burnt out, complacent and they stop improving their skills and the workouts get boring and become routine for your clients. Watch out… that’s the first thing that happens before your clients stop referring you new business and eventually move on to a “better” program.
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I can’t speak for other training centers but I can tell you that no two workouts at a Fit Body Boot Camp are the same. In fact, some months we’ll add new exercises and equipment and other times we’ll take away an exercise or three for a while. It’s not just about selling the steak, it’s about selling the sizzle IF YOU WANT TO KEEP YOUR CLIENTS FOR THE LONG HAUL.

4.) More fitness trainers will create info products to sell to the masses 2014. The internet is the great equalizer and it give you the power to share your specialized skill or knowledge with the masses, on a global level instead of just in your community. Diet product, follow along workout programs, recipe books, and unique training programs such as jump rope, kettlebells, body weight, battle rope, suspension strap training and garage workout will continue to grow in popularity.

Maybe you’ll create the next unique training, workout, or nutrition program that will break massive sales records online. Continue reading

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It’s the Little Things that Count

Guest Post by Katie Switzer

A few months ago my partner, Dallas, and I started to feel like our business was really coming together. We had leads pouring in, a 98% close rate, and a great team.

One month and 28 cancelations later, we started to see that we might have missed something…contractnietig

Blah! It totally sucked. But guess what? It was totally and completely 100% our fault and preventable!

Let me give you a little background.

Before we started with the Fit Body Boot Camp franchise we were kind of doing our own thing… I say “kind of” because it wasn’t much of anything.

We needed some help.

When Dallas and I started our Fit Body Boot Camp two years ago we learned so much about our business (and about ourselves), we started to grow… fast! Fast is great, but it also means some bumps along the way. But life would be so boring without a few bumps here and there, right?

We went from having what was barley a business at all to having 100+ long-term clients in our first year. We finally had found the support that we really needed to grow… FBBC was a perfect fit for us from day one.

We began to learn how to market our business and how to attract clientele. We started asking our clients for referrals and now have great success in actually getting them. It was pretty crazy to see how actually ASKING our clients instead of EXPECTING made such a difference.

Now, we always make sure to REWARD our client for bringing in their referrals as well… cash, Starbucks cards, hugs, TVs, iPads, etc.

Another HUGE lead source for us is Facebook. Whoever thought I could take selfies all day, post them up and get new clients? Just kidding! But seriously, Facebook is amazing. We can show people who we are, gain their trust and they decide to like us before they ever walk in our door. Over half of our leads come from Facebook.

We began to learn how to sell our service by offering value and showing our clients how our program can benefit them.

Right after joining FBBC, we went down to join the Fit Body Bootcamp Mastermind and University. This was a major game changer! To have direct feedback from other FBBC owners is priceless. We learned Bedros’ Close Clients System and role-played with other FBBC owners during University. And after spending the long 8-hour drive home practicing with each other, we had it down.
FBBC Vector Logo

We began to learn how to show our clients the love that we had for them and how to show them how much we appreciate them.

Our clients are serious butt kickers! They show up to bootcamp, work their booties off and smile the whole freaking time. They deserve some MAJOR love.

Knowing our clients names, giving high fives and sweaty hugs, thank you cards, awards, gold stars, and taking those moments to personally thank them for their hard work; that is what makes the difference.

And we began to learn how to bring all of these crucial elements together to create a fully functional, unstoppable business.

So, lets get back on track here… what went wrong?

Well, I’ll tell you exactly what went wrong.

People come in; they are super stoked to get started, then the honeymoon period wears off. And we didn’t put the effort in to keep the relationship going.

I tell our staff members to think about our new members as a new girlfriend. You want to impress her, make her feel good, meet her needs and give her what you promise.

You also want to treat her as if she is the only one (even though you have 30+ other “girlfriends” in the same room as her).

This can be a challenge.

You see, Dallas handles sales and he’s perfected the “first date”.

He sits down with 10 to 20 new guests each week.

Step one: First impressions are everything.
As soon as our guest walks in the door they are greeted by name with a smile, a handshake, and a glass VOSS Water bottle and builds a rapport with friendly conversation.

Step Two: They want to be heard.
After sitting down, Dallas starts by asking a billion and one questions (really only about 10) about THEM. They need to get emotional, so these questions are important:

• Why are you looking for a new place to workout?
• When was the last time you were happy with the way you looked and how you felt?
• Are you gaining weight, losing weight, or staying the same?
• How are your clothes fitting today in comparison to how they fit 6 months ago?
• If I could change anything about your body right now what would you want to see changed?
• Once you lose your goal weight do you care if you gain the weight back, or are you looking for a permanent change?

Step Three: Solve the problem.
Dallas takes his time and shows passion as he gives them with a game plan to solve their problem. He draws out a blue print for them based on their needs.

First impressions + feelings heard + solution to the problem = In Love.
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Ready to Commit. Sold.

The first date is over and our new guest is ready for more! They feel empowered and motivated.

This is great… but the tricky part is keeping it up!

One day goes by… they go to their first workout… love the people… but they didn’t get a phone call.

Three days go by… they skip a workout because they are too sore… no one calls to see where he or she has been.

Seven days go by… they are feeling good, working hard… but it has been a week since their first date… and they haven’t seen or heard from Dallas since.

The initial excitement is fading… bootcamp is hard work… they need that little extra love and encouragement.

They are feeling less motivated maybe even tricked into hard work by that emotional first date with Dallas.

You see where this is going? Continue reading

Posted in Fitness Business Coaching, Fitness Marketing Strategies, My Two Cents | 2 Comments
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How to Get Fired from a Good Job

What seemed totally harmless to me ended up getting me fired just before Christmas.

It sucked.

In my early 20′s I worked at Disneyland…

…it was a great job to have because you’re working with so many different types of people… plus working at the magic kingdom gave me a LOT of customer service experience which I feel is very important for business owners to posses.

Of course, at the time I had no idea that I was learning such valuable skill sets.Screen Shot 2013-12-06 at 9.30.20 AM

One year, around the holidays, I decided to look for a side job to help me generate some extra money for Christmas. I have a lot of nieces and nephews so Christmas would get pricey.

And since my personal training “business” was unsuccessfully puttering along I decided to apply for a job at a new amusement park that was just opening up… Adventure City in good ‘ol Anaheim, California.

Nothing like working at two amusement parks…

Anyhow, when the good folks at Adventure City heard that I worked at Disneyland, they gave me the job on the spot.

And just like that I was the new restaurant lead for Adventure City, which pretty much meant I was in charge of the staff that worked in foods, kept the schedules tight, and made sure the foods where maintained at the right temperature and rotated on time.

As you might imagine amusement parks tend to hire lot of college aged kids - Adventure City was no exception.

One Friday night, once the park closed, I decided to let some of the closing staff at the main restaurant take home some food that was otherwise going to end up on the “spoilage” list - - tossed out.

I figured these guys and gals could use some free food and saw no harm in rewarding them for their hard work that night by letting them take some of the leftover food home.

The next day management found out and I was fired.

I hadn’t even been there three weeks yet… lol

Frankly, I didn’t even think I was doing anything wrong.

After all, I was the restaurant lead. And I made a judgment call in rewarding the staff who worked extra hard that night by giving them food that was destined for the dumpster.

But rules are rules, said the VP of the park as he fired me and walked me out the gates… humiliating.

(That was one of the many times that I realized that I’m unemployable.)

There I was a few weeks away from Christmas and I was out of a job that was supposed to help me earn more money for the holidays.

In hind site I realize that I didn’t even need that second job. I had a job… a career route… a passion, and it was training clients and helping people with their fitness and fat loss goals.
Screen Shot 2013-12-06 at 9.57.07 AM

But the problem was that I only had three clients.

I had been certified for over a year and ONLY HAD 3 CLIENTS.

See, to me, the “problem” was that people couldn’t afford personal training.

And that the economy was slowing down.

And that I didn’t have my own gym to train people at so I had to train people in their homes.

I gave myself one excuse after another why my personal training business struggled and why I had to keep my day jobs.

I blamed it on everything… I didn’t know how to market, or how to sell, or how to ask for referrals, blah, blah, blah…

While that part was true, the fact is… what I lacked most was confidence in myself.

See, I had self limiting beliefs and that’s what was stopping me from growing my business and reaching more people in my community.

In fact, I’m sure that subconsciously I did things to self-sabotage just to prove my self limiting beliefs.

It wasn’t until I met my first mentor (a client), Jim Franco that I realized the problem was with me and the limiting beliefs I had about myself, my abilities, and the results that I was capable of delivering.

Jim has a special way of putting things: “Bedros, you’re an awful business person and you need help”.

I had totally sold myself short and used every excuse in the book to blame every other circumstance but myself. Continue reading

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