Deal Of The Day Domination

Posted on February 7, 2011 By Bedros

Hey, Bedros here :)

Ever hear of Groupon, Living social, Buy With Me, or other deal of the day sites?

What you probably don’t know is that these sites can be magical at getting your boot camps filled with clients and at getting a nice chunk of money in your pocket FAST.

But to get it right, you have to know what you’re doing otherwise you’ll have mess on your hands and a crap ton of people wanting to workout with no place to put them all.

With that said… I’m going to have one of my coaching clients take it from here and tell you how he kills it with Groupon.

Hey awesome trainers! This is Dustin Maher, from Madison, WI. I am one of Bedros clients in the 7 Figure Mastermind and his Fitness Info Mastermind group.

I am also going to be speaking at Fitness Business Summit 11 next month. You really need to be there if you haven’t already registered because the line up of presenters are out of this world!

Just two years ago I was an attendee at FBS and at the time I was making about $8,000/month… just two years later I’m making nearly $50,000 month from my 11 fitness boot camps and info business – best of all I only work about 13 hours a week in my boot camps these days.

So when you make the small investment to attend FBS11, be sure to come up and introduce yourself, okay?

Now, the reason for this blog post…

A question I get asked often is how I can so easily pack out my 11 bootcamp locations (14 different time slots), with very little effort and no advertising dollars.

There are many answers to this question, but the one I want to focus on today is Groupon since there’s so much buzz about it, but most trainers are going about it all wrong.

In fact, I would consider myself a Groupon expert regarding the whole sales process.

Groupon told me that I have generated the highest profit ever for Groupon in the fitness niche by using their $ per subscriber formula.

I have run 6 Groupons events so far, 2 for my bootcamps and 4 for my DVDs. I was also the first and only one that I am aware of, to get my DVDs on Groupon. Today I am going to focus on the bootcamps and take you through all of the small details that add up to a huge Groupon day and then how to convert them.

Of course I am using Groupon as the example, but you could do this with any of the daily discount sites out there. The key is to blow it out of the water so that Groupon loves you so much that they keep begging you to run your promo again. I have such a good relationship with Groupon, that I actually charge other businesses a fee for getting on Groupon.

Here are my “Deal of The Day” domination strategies for you.

The deal itself

1. This is the biggest mistake I see trainers make, they give the biggest discount possible and have it be something like $20 or $39 for a month. This will definitely get a lot of sales, but the quality of the person will be much poorer. The first time I ran I did $39 for a month and sold 400. Only 200 ever used it, and about 25 converted to 6 or 12 month contracts.

2. I just ran it again at $69 for a month and this time got 280 and much more quality people that will convert better. Negotiate with Groupon to the highest price possible. Then you will get more serious buyers.

3. Try to add more value to the program, throw in some menu plans or an assessment or group talk. Something so you can increase the value, so that when you discount it, the % discount is very large.

How To Promote The Deal

1. About a week before your promo, you will receive the link to your page to make sure the information is correct. You will also have access to the discussion page. Right away post a message welcoming everyone to your deal and just making people feel good. Tell them that you will be on all day answering questions and that there might be some people sharing their success stories with everyone else.

Here is an example:

Make sure to screen capture these to use later as testimonials.

2. Let your list know about 4-5 days before the deal about being featured. Build it up and tell them that it would mean a lot to you if they could take a minute and share their stories with everyone about how bootcamp has helped them out. In return you will offer them a bonus, I used an expert interview I did with one of my mastermind members.

3. The night before the deal email your list again reminding them to post on the discussion page, but now ask them to post the link on their facebook page. Also challenge everyone to post on 5 of their friends walls about the deal and personally invite them to join. If they do this, offer another bonus.

4. The day of the deal email out everyone letting them know it is live, since the deal is only good for first timers, encourage those on your list who haven’t ever come before to sign up, and encourage those who are current bootcampers to invite their friends.

5. Post tons on Craigslist, Facebook, twitter, and anywhere else you can think of.

6. Schedule your TV and radio appearances for that day and announce the deal on air (if you have an “in” with local TV or radio).

The Follow Up

This is where the real genius (ok I am a little bias) comes into play.

1. The day after the deal immediately email your list and thank everyone for their support and tell them that your email was flooded with requests overnight to get the deal, because they missed out on the midnight deadline. Tell them that you want to be fair, so you are letting people sign up for the next 48 hours using your link to your shopping cart (since Groupon is over). This alone brought me in an extra $7,000, and the nice part is that I keep 100% of it, plus they are automatically put on EFT.

2. The second day after the deal, remind them that tonight is the last time that their friends can get in on the Groupon deal and also put in a couple testimonials in the email about your bootcamps.

3. When the Grouponers sign up, they must visit a hidden page to get their free meal plans, this is the first time you actually collect their email address. Make sure you do this and get them on your email list. Right when they sign up, I upsell them to my DVDs.

4. In that first welcome email, give them all the details about the bootcamp and how they go about signing up for their first class. THIS IS IMPORTANT: In that email tell them since your bootcamps are so full and in demand they must put down their CC to reserve their spot. They won’t get charged, but they can print the receipt for $0 and bring it to class. Explain that they will have 30 days of bootcamp and when they decide they want to continue, do nothing and they will get billed the low monthly rate of $XXX. If for some crazy reason you feel like you can get better results on your own, just email us and let us know that you won’t be continuing and we will stop your membership, and you will not be billed.

5. Since you know when they started, in your autoresponder send them an email at about week 2-3 asking how things are going and giving them a special offer to join your 6 or 12 month program. I give 2 free weeks to anyone who joins the long-term programs.

So there you have it! My system for making Groupon love me, generate a nice up front sum of cash, and then convert them to long term clients.

I believe using Groupon is a huge advantage; it helps get the word out to a massive amount of people. I had about 9,000 visitors come to my site each time my deals have been run, with a couple hundred joining my newsletter.

I also sell a couple thousand dollars worth of DVDs to these Grouponers, in the upcoming week or two increasing my bottom line and helping more people. This is why you are crazy not to use Groupon and not to have some workout DVDs to sell to those who either don’t do your bootcamp or want a workout program to supplement at home.

At the Fitness Business Summit, I can’t wait to share with you how I have built a multiple six figure info product business, while managing 11 bootcamp locations, and still teaching 16 classes per week!

I’ll see you there!

Hey, Bedros here again. No doubt Dustin is killing it with Groupon and he’s gonna be sharing a ton more clients getting, money making, and business building tactics when he takes the stage next month at Fitness Business Summit.

Click Here To Learn More About Fitness Business Summit and How You Can Easily Double Your Fitness Income and Get More Time Off By This Time Next Year

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Comments on Deal Of The Day Domination »

February 8, 2011

Shawna @ 2:57 am

Thanks B and Dustin for this winning formula. I think I’ll try it with my new location.

Erik Brown @ 5:27 am

Excellent post! This is great information to me, as I’m about to be featured here in Fort Worth, Tx for my bootcamps! The timing and info couldn’t have come at a better time, especially the part about posting on the discussion board! Thanks!

Dustin Maher @ 7:45 am

Daniel,

I haven’t dealt with this that much since they contacted me, but from what I hear, you must have a great website and have a strong online presence. They look at all the review sites to see what others are saying about your program. So make sure you have those two things taken care of, and then just focus on continually following up with them.

Dustin

Nikki Layton @ 7:46 am

Excellent post Dustin. We have done a couple of deals and we found that making it to low just didn’t work out in the long run as the people that but don’t see the value in purchasing your bootcamp for $160-260 per month when they only had to pay $30 the first time.

Good use of your software to get people committed to the program. We try to get everyone to pre-book but we haven’t been capturing their credit card info. I will look into that.

We recently wrote this article about web based scheduling software if anyone is looking for more info http://www.myvolo.com/blog/bid/25155/Web-based-Software-for-Online-Scheduling

Kristen Poczulp @ 9:33 am

I only wish you guys would have posted this BEFORE today as TODAY is when my Groupon deal launched: http://www.groupon.com/deals/balanced-body-boot-camp-phoenix. We did go low which I think is the only “mistake” I made so far, but I also wanted some initial big volume to fill all my time slots.

I had a lot of ups and downs with Groupon (would share with anyone looking at doing this) but today it’s looking good, at least from a volume perspective. I also created a deal after the deal for my participants (got this from my friend John Heringer in San Jose who gave me some GREAT tips) and will be selling this upgrade from DAY ONE.

Thanks for the additional tips!!

Jonathan O'Donnell @ 10:34 am

Dustin - any additional tips on how to use Groupon for personal training only studios? I’ve been starting research on Groupon but just wanted to know the best way to implement for a personal training studio that does not do bootcamp. Any input would be greatly appreciated.

Best,

Jonathan
http://www.thetrainingzone.com
[email protected]

lee @ 12:54 pm

When you ask for credit card details from people that have never seen you or know of you, do they not question credit card fraud or hesitate?? Are people not concerned about this?

I know in UK and other areas of Europe, Sweden where I am they would tell me to take a hike…They would say I do not want to purchase anything right now. Great idea though and Great post Justin!

Darren @ 1:51 pm

I am wondering if this is a viable option for starting your first bootcamp or do you need to be established first?

stacy @ 2:56 pm

thanks dustin! Look forward to meeting you at the Fitness Summit!!

John Thompson @ 3:14 pm

Awesome content Dustin!

That is an amazing system. I definitely did Groupon wrong the first time. Still sold 230 but didn’t have near the conversion rate I could have had.

Thanks for sharing and can’t wait to hear you speak at FBS!

Thanks B for having Dustin post.

John

February 9, 2011

Amir Rasinlic @ 4:52 pm

I too wish this post had gone up earlier as I just had a Groupon run and sold 10 classes for $30. Not sure what the conversion will be, but will be interested to see what happens. For sure when I do it next time, will follow these steps.
Thanks Dustin for posting!
Amir

Erik R @ 8:28 pm

Oh Man Dustin, you rocked it with this. Unbelievable info. Great idea making sure that they give you the credit card info first. That definitely is one way to weed out the tire kickers, and make sure they are going to take action.

February 14, 2011

Dustin @ 6:55 pm

For a training studio, I would do small group training and maybe sell three sessions.

I haven’t had anybody complain about the CC thing. When those are your expectations, that is it, if they don’t like it you can refund them the money, sure you will lose half of the sale since groupon took half, but that is ok.

I think it would be tough to do this with a new bootcamp if you don’t already have a strong online fitness presence. Maybe if you have a studio and then you are launching a bootcamp you might be able to make that work with Groupon, but they seem to be looking for established businesses with good reputation.

February 18, 2011

denise @ 1:41 pm

I’m curious how clients react when you scold them in front of a full class of boot campers and then throw their weights into a trash can and tell them to either get heavier weights or never come back to your camps?

Oh, and what is the typical response when people start to realize and question your lack of devotion to clients and continuous focus on just making money. I’ve heard some pretty scary stories out of your camps that I could never imagine taking place in a camp that is designed to geniunely help people become healthier as opposed to just taking their cash, pushing them off to the side, so you can quickly snatch up the next poor saps hard-earned money.

Making money is a great thing, but it depends on the method, how you treat those around you (especially your clients) when you start making more of it, and whether or not you allow yourself to become a complete ass in the process. It seems the horror stories out of Madison would show that all the negatives ring true with this guy.

February 21, 2011

Jim O'Connor @ 9:35 pm

Great strategy, Dustin!

I like the social proof component by getting your customers to post good things about your bootcamps. Yes, ethical brides to get people to act works much better than just asking them to post.

Thanks for the insight. Best of luck!

Jim

February 22, 2011

Chelsea @ 11:55 am

Great Post Dustin!
I will be attending FBS11. Today my deal is running and Ive been following your outline. So far soo good. im sure ill have some good stuff to share with you.Appreciate you letting us in on the “Secrets to blowing up Groupon” Take Care! See ya Soon!!